Trace what was taken.
Claim what’s yours!
We follow stolen cryptocurrency across wallets, mixers and exchanges, creating forensic reports, tracing assets, freezing wallets and recovering funds. We locate the funds, work with exchanges and authorities. We handle everything — no upfront fees, just results..
Investigation and tracing, end to end
Every case is handled by a dedicated refund assistant who will guide and assist you throughout the process, working with you to get it done.
Fraud investigation
Reconstruction of the scheme, identification of the platform and operators, OSINT on domains, phone numbers and payment rails, and preservation of evidence.
Blockchain tracing
On-chain analysis across BTC, ETH, TRON, stablecoins and more. We follow funds through intermediary wallets and mixers to identify exchange deposit addresses.
Forensic tracing report
Our forensic tracing report is an FCA-ready document that includes transaction graphs, attribution analysis, and a clear plain-English summary — providing the essential evidence for regulatory review and refund actions.
Recovery support
Our Finance Department maintains contact with financial institutions, regulatory bodies, exchange offices, and banks, working alongside the Investigation team to provide documents and reports.
- We do not hold client funds
- Recovered assets go directly to you
Four steps, no surprises
You will always know which stage your case is at, what we have found, and what comes next.
Case review
Tell us what happened. We will construct the whole picture and connect the dots.
Typically within 2 working daysInvestigation
Your case will be reviewed and compared with our investigation to determine eligibility for the refund.
You will be informed of all details before the procedure begins.Qualifying case
After the Investigation Department's confirmation, your case is officially qualified, and you will receive your case number.
The process will be thoroughly explained to you.Action & escalation
We notify the regulatory authority and provide the necessary documentation so we can initiate the refund and transfer your funds to your account.
Any recovered funds are returned directly to youFigures we can stand behind
Since opening, we have assessed cases from victims across the UK, Canada and Europe. The figures below cover completed engagements only, are updated quarterly, and can be evidenced on request. We publish nothing we cannot prove.
Last updated: September 2026
In their words
Initials used at clients' request. Full references available privately with client consent.
“After losing access to a fake exchange, I had given up. REFUND-CHAMPION LTD's investigators traced the wallets to a Tier-1 exchange and within four months 60% of my funds were back.”
“Professional, transparent, and unlike anyone else I had spoken to. They explained what was technically possible and what was not, in plain language.”
“I was too embarrassed to tell my own family. REFUND-CHAMPION LTD treated me like a victim, not a fool. Recovery took eight months but it actually happened.”
“Clear communication at every stage. I always knew what had been found and what the next step was.”
“Eighteen months after my loss, REFUND-CHAMPION LTD pulled records I didn't know still existed. They explained, in a single call, why their approach would work where others had not.”
“The clarity of the case timeline mattered as much as the recovery itself. I always knew which step we were at and what came next.”
Check we are who we say we are
Scam victims are frequently targeted a second time by fake "recovery" firms. Please verify us before sharing any information.
Public company record
Refund Champion is a private limited company registered in England and Wales. Our record on the UK government's Companies House register is public and free to view.
- Registered name
- Refund Champion Ltd
- Company number
- 15411446
- Registered office
- 128 City Road, London EC1V 2NX, United Kingdom
- Official domain
- refund-champion.net — check the spelling in your address bar
Opens the official Companies House register (gov.uk) in a new tab.
We will never
- Share your case details or security information. Privacy is guaranteed.
- Hold recovered assets in a wallet we control — funds go directly to you.
- Contact you unsolicited. If someone claiming to be us reaches out first, call us to confirm.
If you have been contacted by someone impersonating Refund Champion, please report it to Action Fraud and let us know.
Common questions
What information do you need from me to get started?
First, we need to do a case qualification. Please tell us your story and share as many proofs as possible so we can assess and qualify your case in the best way.
How long does a recovery process usually take?
Recovery times vary depending on the situation, but most cases are resolved within a few days to a few weeks.
How much does your service cost?
If the case is monitored by a regulatory authority, then the entire expense is usually covered by them, the bank, or the exchange office involved. The client does not share any costs for our services.
Is my information safe with your company?
Absolutely. We use advanced security measures to ensure your data remains private and protected.
Do you ask for my seed phrase or wallet access?
No, we never request your seed phrase or direct access to your wallets. Your security is our top priority.
How will we stay in touch during the process?
We will keep you updated via your preferred contact method, such as email or phone, throughout the recovery process.
How can I trust that your company is reliable?
We have a proven track record of successful recoveries, transparent practices, and positive client testimonials. Feel free to check our reviews and verify our services.
Are your services available worldwide?
Yes, we serve clients globally, regardless of location, as long as local regulations permit.
Start a confidential case review
No commitment. We will tell you whether tracing is realistic before any fees apply.
Speak to an investigator
Monday – Friday, 9:00 – 18:00 UK time.
128 City RoadLondon EC1V 2NXUnited Kingdom
Our only email domain is @refund-champion.net. We do not use Gmail, WhatsApp-only or Telegram accounts for client contact.